Last updated: 10 August 2026
La Clinique is an orthodontic and dental clinic operated by Fontinha Orthodontics & Oral Health Care, Lda., a legal entity with Portuguese Corporate Tax Identification Number 519383346 and registered office at Rua Abel Salazar 34D – Loja 1, 1600-817 Lisbon, Portugal, holding ERS Registration Number E182770 and ERS Operating Licence No. 27409/2026.
La Clinique’s website, available at www.laclinique.pt, was developed by this.functional. Fontinha Orthodontics & Oral Health Care, Lda. is responsible for processing the personal data collected through the website and in connection with the clinic’s activities.
This Privacy Policy explains how we collect, use, retain and protect the personal data of website users and La Clinique’s patients, in accordance with Regulation (EU) 2016/679 of 27 April 2016 (the “General Data Protection Regulation” or “GDPR”) and all other applicable legislation.
1. Data Controller
The controller responsible for processing personal data is:
Fontinha Orthodontics & Oral Health Care, Lda.
Portuguese Corporate Tax Identification Number (NIPC): 519383346
Rua Abel Salazar 34D – Loja 1
1600-817 Lisbon
Portugal
ERS Registration Number: E182770
ERS Operating Licence: 27409/2026
If you have any questions concerning the protection of your personal data or wish to exercise your rights, you may contact La Clinique using the contact details provided on the website.
this.functional acts as a service provider responsible for the development and/or technical maintenance of the website. Where necessary and subject to the relevant contractual arrangements, it may have access to personal data on behalf of La Clinique. In these circumstances, it will act in accordance with the data controller’s instructions and the obligations established under applicable legislation.
2. What Are Personal Data?
Personal data are any information relating to an identified or identifiable natural person.
Depending on how a user interacts with La Clinique, different types of personal data may be collected and processed.
These may include, among other information:
- Name;
- Telephone number;
- Email address;
- Data required to process contact or appointment requests;
- Information voluntarily provided by the user when contacting us;
- Technical data relating to use of the website, such as the user’s IP address, device type, browser and browsing information, where applicable;
- Cookie preferences.
As part of the provision of healthcare services, La Clinique may also process health data, including clinical information, medical and dental history, diagnoses, treatments, examinations and other information required for the provision of healthcare.
Health data are afforded enhanced protection under the GDPR and will only be processed where an appropriate lawful basis exists and to the extent necessary for the legitimate purposes of the processing.
3. How Are Personal Data Collected?
Personal data may be collected directly from the user or patient, including when they:
- Complete a form available on the website;
- Request information about the clinic or its services;
- Request or make an appointment;
- Contact the clinic by telephone or email;
- Visit the clinic in person;
- Engage with La Clinique in connection with the provision of healthcare;
- Use certain website features;
- Consent to certain cookies or similar technologies, where applicable.
Users should only provide information that is accurate, complete and up to date.
4. For What Purposes Do We Use Personal Data?
Personal data may be processed for the following purposes:
a) Managing Contact and Information Requests
To respond to requests for information, answer questions and follow up on enquiries submitted through the website or through other communication channels provided by the clinic.
b) Managing Appointments
To manage appointment requests; confirm, reschedule or cancel appointments; and undertake any necessary communications relating to an appointment.
c) Providing Healthcare
For the diagnosis, prevention, provision and monitoring of dental and orthodontic healthcare, including management of the patient’s clinical records and treatment plan.
d) Administrative and Contractual Management
To manage the relationship between the clinic and its patients, including invoicing, payments, communications and other administrative activities relating to the services provided.
e) Compliance with Legal Obligations
To comply with the legal and regulatory obligations applicable to the clinic’s activities, including tax, accounting and administrative obligations and those relating to the provision of healthcare.
f) Website Operation and Security
To ensure the security, operation, maintenance and improvement of the website and to prevent fraudulent or abusive use.
g) Marketing Communications
Where there is a lawful basis for doing so, personal data may be used to send communications concerning La Clinique’s services, news or other information.
Data subjects may object to the processing of their personal data for direct marketing purposes at any time.
5. Lawful Bases for Processing
Depending on the specific circumstances, personal data will be processed on one or more of the following lawful bases provided for under the GDPR:
- The data subject’s consent;
- Performance of a contract or steps taken prior to entering into a contract;
- Compliance with legal obligations;
- Protection of vital interests;
- Pursuit of La Clinique’s legitimate interests, provided that these interests are not overridden by the data subject’s fundamental rights and freedoms;
- Provision and management of healthcare, as permitted by law.
Where processing is based on consent, the data subject may withdraw their consent at any time. Withdrawal of consent will not affect the lawfulness of any processing undertaken before consent was withdrawn.
6. Processing of Health Data
By its very nature, La Clinique’s activities involve the processing of personal data relating to the health of its patients.
These data may include information relating to a patient’s clinical and dental history, diagnoses, examinations, treatments, medication, clinical and radiographic images, and other information required for the provision of healthcare.
La Clinique undertakes to process these data solely for specific and legitimate purposes and to implement appropriate measures to protect their confidentiality and security.
The website primarily serves an institutional and informational purpose. Unless such information is necessary for the request being submitted, users should avoid entering clinical information or other health data into the website’s publicly available forms.
7. With Whom May We Share Personal Data?
La Clinique may engage external organisations that provide services required for the operation of its activities, including:
- Information technology service providers;
- Website hosting and maintenance providers;
- Software and management-system providers;
- Communication and messaging service providers;
- Administrative, accounting and legal service providers;
- Other service providers required for the operation of the clinic.
Where these organisations have access to personal data on behalf of La Clinique, appropriate measures will be implemented to ensure that the data are processed in accordance with the clinic’s instructions and applicable legislation.
Personal data may also be disclosed to public authorities or other organisations where required by law.
8. Service Providers and Website Development
La Clinique’s website was developed and may be technically maintained by this.functional.
To the extent necessary to provide these services, this.functional may process certain personal data on behalf of La Clinique, including technical data, data submitted through the website and information required for the maintenance and security of the platform.
In these circumstances, this.functional will act in accordance with La Clinique’s instructions and the relevant contractual arrangements and applicable data protection legislation.
9. International Data Transfers
Where the use of particular services or service providers involves transferring personal data outside the European Economic Area, La Clinique will seek to ensure that the transfer is carried out in accordance with the GDPR and that appropriate safeguards required under applicable legislation are in place.
10. How Long Do We Retain Personal Data?
Personal data will only be retained for as long as necessary to fulfil the purposes for which they were collected, without prejudice to any retention periods required by law.
Data relating to the provision of healthcare and clinical records will be retained for the periods legally applicable to clinical documentation and the clinic’s activities.
Data collected through contact requests will be retained for the period necessary to respond to and follow up on the request. They may be retained for an additional period where there is a lawful basis for doing so.
When personal data are no longer required, they will be erased or anonymised, where applicable.
11. Cookies and Similar Technologies
La Clinique’s website may use cookies and similar technologies.
Cookies are small files or identifiers that may be stored on a user’s device when they visit a website.
Depending on the features used on the website, these may include:
- Strictly necessary cookies, which are essential to the operation and security of the website;
- Preference cookies, which are used to remember certain choices made by the user;
- Analytical or statistical cookies, which are used to understand how the website is used and improve its operation;
- Third-party cookies associated with external services that may be integrated into the website.
Cookies that are not strictly necessary will be used in accordance with the consent choices made available to the user whenever this is legally required.
Users may manage or change their cookie preferences using the tools available on the website and their browser settings.
The specific list of cookies used may vary depending on the tools and services integrated into the website.
12. Security of Personal Data
La Clinique implements appropriate technical and organisational measures to protect personal data against destruction, loss, alteration, unauthorised disclosure or unauthorised access.
Particular consideration is given to the nature and risks associated with the data processed in connection with the provision of healthcare.
Despite the measures implemented, no system used to store or transmit information over the internet can guarantee absolute security.
13. Data Subjects’ Rights
Under applicable legislation and where legally applicable, data subjects may exercise the following rights:
- The right to access their personal data;
- The right to rectify inaccurate or incomplete data;
- The right to erasure;
- The right to restrict processing;
- The right to data portability;
- The right to object to processing;
- The right to withdraw consent where processing is based on consent;
- The right not to be subject to decisions based solely on automated processing, where applicable by law.
To exercise any of these rights, data subjects may contact La Clinique using the contact details provided on the website.
Where necessary to protect personal data, La Clinique may request additional information to verify the identity of the person making the request.
14. Right to Lodge a Complaint
Data subjects have the right to lodge a complaint with the competent supervisory authority if they believe that the processing of their personal data infringes applicable legislation.
In Portugal, the competent supervisory authority is:
Comissão Nacional de Proteção de Dados (CNPD)
Portuguese Data Protection Authority
Website: www.cnpd.pt
Exercising the right to lodge a complaint with the CNPD does not affect the right to pursue any other administrative or judicial remedies available under the law.
15. Children
La Clinique may provide healthcare services to children in accordance with applicable legislation.
Where children’s personal data, including health data, are processed, the applicable legal requirements governing the exercise of their rights and the provision of healthcare will be observed.
16. Changes to This Privacy Policy
La Clinique may update this Privacy Policy whenever necessary, including as a result of legislative, regulatory or technological developments or changes to how the website or its services are provided.
The most recent version will always be available on the website.
17. Contact Details
If you have any questions concerning this Privacy Policy, the processing of your personal data or the exercise of your rights, please contact:
Fontinha Orthodontics & Oral Health Care, Lda.
Portuguese Corporate Tax Identification Number (NIPC): 519383346
Rua Abel Salazar 34D – Loja 1
1600-817 Lisbon
Portugal
ERS Registration Number: E182770
ERS Operating Licence: 27409/2026
Email: geral@laclinique.pt Last updated: 10 August 2026